The decision to build or buy turns on which capabilities the firm needs, what ownership requires, and where its engineers can create the greatest value.
Integrate More Clients with Less Work: The Tapestry Opportunity
Across engagements, integrators encounter variations of the same engineering decisions. Each project consumes time as teams work through identity, tenant routing, permitted actions, and return behavior.
Improving Cross-System Work Without Replacing the Systems
Understanding the stuck points creates an opportunity to preserve useful systems while improving the workflow that crosses between them.
The HR Technology Handoff Problem: When One Task Crosses Five Systems
The HR professional’s goal is to shepherd the employee’s request through the necessary systems without losing its purpose, exceeding their authority, or leaving the next step unclear.
Why Integration Doesn’t Automatically Create Workflow Continuity
More than the movement of information, a connected workflow needs to preserve the user’s purpose, relevant context, and ability to take an authorized action from one step to the next.
The Context Tax: What Disconnected Software Costs the Business
Each transition can impose a context tax: time, effort, error risk, training burden, and frustration created when employees rebuild their understanding of a task and sign in to multiple systems.